Hello all. This is a tale of woe, deceit, and ultimately good overcoming evil. Okay, maybe that's a bit much, but it's certainly a cautionary tale.
After we took down all the old window treatments, we naturally wanted to replace them. It's a lovely area with wonderful neighbors, and still we'd like some privacy at times. (As a bonus in this photo from the kitchen you can see the remains of where the big maple was. That's not wood but some rocks too large for us to move. So it's a makeshift rock garden.)
We decided to try a company on the Internet with mostly good reviews. The bad ones were fairly typical, concerning poor customer service if an order went wrong. Everything arrived on schedule. The trouble started when we tried to install the first one.
We followed the site's guidance to provide exact measurements of the inside of the window. The company said they would make any adjustments given that you lose some width for the hardware on each end. But the blinds were too big. Even when we contracted the hardware as much as possible, it was wider than the opening. How could this be?Far from taking anything off our measurements, the company inexplicably added about 1/2 an inch to all of the blinds. Why? Who knows. They wouldn't even admit their mistake. They asked for pictures with measurements, which we did. Then they asked for video of us trying (and failing) to install the blinds. We said no. Then they asked for us to send several back for examination, which would have taken days or weeks. After this runaround we decided to solve their mistake that became our problem. We took out the hardware on one side and cut through the cardboard tube. Then we cut down the length of the shade.
Cutting down the side meant we also had to redo the hem at the bottom that holds a stiff piece of cardboard. Fortunately we could do all of this between visits to the Cottage, saving ourselves valuable time there.
The adventure didn't end when we got the now right-sized blinds to the Cottage. It may be hard to believe but a cheap, unresponsive company also provided cheap brackets and screws.
This is what happened when we tried to install the mounting bracket. We predrilled holes and used a hand screwdriver to reduce torque. It made no difference. With the holes filled with broken screws we had to improvise. Fortunately our drillbits will cut through metal too, so we made two new holes.
With all this figured out, we managed to get all the blinds up and like them.
It's a lesson we learn over and over doing a
renovation--even a straight forward project can go sideways. Flexibility
and creativity (and a little dogged stubbornness) usually carry the day.Until next time.